Terms of service

Terms of Service: Vanta

Last updated: 8/10/2026

1. About us

This website is operated by Vanta . We operate online only and are registered and based in the GCC region. You can reach us at:

We respond to every message by text or email.

2. Acceptance of these terms

By using this website or placing an order, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree, please do not use the website.

3. Products and descriptions

We make reasonable efforts to describe and photograph our products accurately. Colours may appear slightly different on your screen, and all products are subject to availability.

4. Prices and currency

Prices are shown in the currency you select at checkout. We may change prices at any time, but the price confirmed in your order will not change after purchase. If we find a pricing error, we may cancel the order and refund you in full.

5. Orders

Placing an order is an offer to buy. We confirm every order with you on WhatsApp before dispatch. A contract is formed once we confirm and dispatch your order. We may cancel an order in cases such as stock errors, pricing errors, or suspected fraud, and will refund any amount paid.

6. Payment

We accept:

  • Card payments, processed securely through Ziina
  • Cash on delivery

We do not store your card details. Cash on delivery orders carry no additional fee.

7. Cancellations

You may cancel an order within 24 hours after checkout by contacting us on WhatsApp or by email. After this period, we are unable to accept cancellations.

8. Shipping and delivery

We deliver to the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, and Bahrain. Delivery usually takes around one week. Delivery times are estimates, not guarantees. Shipping is charged at our standard rate, with no additional fees. You are responsible for providing a correct address and phone number and for being available to receive your order.

9. Returns and refunds

We do not accept returns or refunds, except where an item arrives defective or damaged. If this happens, please contact us promptly after delivery with your order number and clear photos of the item and packaging. After we verify the issue, we will arrange a replacement or refund.

10. Discount codes

The code VANTA10 is available for use at checkout. Discount codes have no cash value, cannot be combined with other offers unless stated, and may be changed or withdrawn at any time.

11. Intellectual property

All content on this website, including text, images, and logos, belongs to us or is used with permission and may not be copied or reused without our written consent. Third-party names and marks mentioned on the website belong to their respective owners.

12. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the website or products. Nothing in these terms limits any rights you have under applicable consumer protection law.

13. Privacy

We handle your personal data as described in our Privacy Policy.

14. Changes to these terms

We may update these terms from time to time. The version published on the website at the time of your order applies to that order.

15. Contact

Vanta, vanatgcc@gmail.com, WhatsApp +905313351552, phone +971526707052 (9:00 to 12:00).