Contact information

Contact Information: Vanta

Last updated: 8/10/2026

We are an online store and are happy to help with any question about your order, delivery, or our products.

How to reach us

Phone hours

Our phone line is available from 9:00 to 12:00. Outside these hours, please contact us by WhatsApp or email.

Response times

We respond to every message sent by text or email.

What to include in your message

To help us assist you quickly, please include:

  • Your order number
  • The email address or phone number used at checkout
  • A short description of your question or issue, with photos if it concerns a defective or damaged item

Orders and delivery

We confirm every order with you on WhatsApp before dispatch. Please keep your phone available after placing an order so that we can reach you.

Reporting a defective or damaged item

Issues must be reported to us within 3 days of the delivery date. Please see our Return and Refund Policy for details.

Business information

Vanta operates online only and is registered and based in the GCC region.